Privacy Policy

By using the Twelve Tone Music School website (twelvetonemusicschool.com) and our services, you consent to the collection and use of your personal information by Twelve Tone Music School as described in this Privacy Policy. If you have any questions about this policy, please contact us at info@twelvetonemusicschool.com.

Twelve Tone Music School collects the following types of personal information from you when you register for classes, book a trial, or contact us through our website:

• •First and Last Name
• •Mailing Address
• •Email Address
• •Phone Number

Personal information is provided voluntarily by you when you complete forms on our website, register for a class, or communicate with us by email or phone.

Twelve Tone Music School uses the personal information you provide for the following purposes:

• •To enroll students in classes, lessons, and bands and to administer those programs
• •To communicate with families about scheduling, billing, performances, and program updates
• •To respond to questions and inquiries you send us
• •To improve our website, programs, and customer service

Twelve Tone Music School does not sell, rent, or trade your personal information to any third party. We may share information with trusted service providers who help us operate our school — for example, our scheduling and billing software — but only to the extent necessary to deliver our programs to you. These partners are required to keep your information confidential and to use it only for the purpose of providing services to Twelve Tone Music School.

We may also disclose your information when required by law, court order, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Twelve Tone Music School, our students, or others.

Twelve Tone Music School may keep track of the pages our visitors view on our website in order to determine which programs and services are most popular. This information is used in aggregate form to deliver more relevant content to users of our website.

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your device's IP address, browser type and version, operating system, the pages you visit, the time and date of your visit, and the time spent on each page.

This information is not personally identifying on its own, and we use it primarily to monitor website performance, detect technical issues, and understand how our visitors engage with our content.

Twelve Tone Music School secures your personal information from unauthorized access, use, or disclosure. We use industry-standard methods including SSL Protocol to protect data submitted through our website. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Subject to certain exceptions, on receipt of a verifiable request from you, we will:

• •Delete your personal information from our records
• •Direct any service providers to delete your personal information from their records

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• •Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us
• •Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity
• •Debug to identify and repair errors that impair existing intended functionality
• •Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law
• •Comply with the California Electronic Communications Privacy Act
• •Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent
• •Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
• •Comply with an existing legal obligation
• •Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

Twelve Tone Music School is a music school that serves children as young as 18 months. As such, we do collect personally identifiable information from children under the age of 13 — specifically, information that parents and guardians provide so that we can enroll their child in our music programs and communicate with the family about their student's progress.

We collect this information only with the consent of a parent or legal guardian. We do not use or share children's personal information for any purpose beyond what is necessary to provide our music programs. Parents and guardians may review their child's information, request that it be corrected or deleted, and refuse to allow any further collection or use of their child's information by contacting us at info@twelvetonemusicschool.com.

From time to time, Twelve Tone Music School may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and other general communication. If you would like to stop receiving marketing or promotional communications via email from Twelve Tone Music School, you may opt out by clicking the UNSUBSCRIBE button at the bottom of any of our emails, or by emailing us at info@twelvetonemusicschool.com.

Twelve Tone Music School reserves the right to change this Privacy Policy at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our website. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check this page for any changes.